Speaking Test Part 2:

Model Answer:

I’ve had several jobs, as I started working when I was still at school but I’ll tell you about a job I only did for about 2 weeks, straight after leaving school, which was working in a call centre. I was made a job offer and hired after a very short interview. I'm guessing that employee retention was low at the centre as they seemed desperate for staff. Even though I wasn’t keen on this kind of work, I took the job as it offered a competitive salary, job security and good prospects.

To be honest, I don’t remember very clearly what I was supposed to be selling but I think it was some kind of insurance. I had to cold call people from a list I was given, introduce myself and then try to convince them to buy this product. Usually people were a little annoyed to be called by a stranger out of the blue, and it was very unusual to find somebody who was really interested in the product

I didn’t like the job at all as I felt uncomfortable cold calling strangers and trying to sell them something. Honestly, I wasn't very good at it either. The work was monotonous, and what’s more, it involved shift work, so I had to work strange hours which were always changing. I have to say, being a call centre employee was not rewarding work at all.  In any case, I quit the job after 2 weeks and started job hunting again.